BackPrivacy
Your privacy, our priority.
We believe in transparency. Here's how we handle your personal information.
What we collect
- Contact form: name, email, phone number, and message
- Phone or email inquiries: contact details and inquiry details
- Analytics data: pages visited, session duration, and session recordings (anonymized)
How we use your data
- Respond to your inquiries
- Schedule your lessons and manage your registration
- Improve the website experience
Cookies & analytics
We use analytics tools to understand how our website is used. Your consent is required before non-essential cookies are activated.
- Google Analytics (GA4) — traffic analysis and browsing behavior
- PostHog (self-hosted on our servers in Canada) — UX improvements and session recordings
- No non-essential cookies are activated without your explicit consent
Who we share with
- Google — GA4 data (anonymized traffic)
- PostHog data stays on our own servers in Canada
- We never sell your personal information
Data retention
- Contact information — kept while you are an active student or until you request deletion
- Analytics data — retained per each platform's default settings
Your rights
Under Quebec's Law 25, you have the right to:
- Access your personal information that we hold
- Request correction of any inaccurate information
- Request deletion of your personal data
- Withdraw your consent at any time
Contact us
For any questions about your personal data, reach out to us.
Questions about your privacy?
Don't hesitate to contact us — we're here to answer your questions.